Website Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Challinors Solicitors's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Challinors Solicitors' or 'us' or 'we' refers to the owner of the website whose registered office is Edmund House, 12-22 Newhall Street, Birmingham B3 3EF. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:
• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy Policy

This Privacy Policy governs the manner in which Challinors Solicitors collects, uses, maintains and discloses information collected from users (each, a "User") of the Challinors website ("Site"). This privacy policy applies to the Site and all products and services offered by Challinors Solicitors.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, gender, occupation and company details. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

We may also collect information relevant to customer surveys, offers and recruitment processes. If you contact us we may keep a copy of that correspondence.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. For more information, see our cookie policy

How we use collected information
Challinors Solicitors collects and uses Users personal information for the following purposes:

• - To improve our Site
  We continually strive to improve our website offerings based on the information and feedback we receive from you.
• - To improve customer service
  Your information helps us to more effectively respond to your customer service requests and support needs.
• - To send periodic emails
  The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
• - To fulfil our obligations arising from any contracts entered into between you and us
  We may take information from you to enable us to progress matters that we are dealing with on your behalf.
• - To allow you to use any interactive features of our service
• - For internal record keeping and administration

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Data protection
All information held by Challinors Solicitors will be processed in accordance with the Data Protection Act 1988 and your name may be retained on our marketing database. It may be used for statistical analysis internally or to fulfil requests from you for further information and services and to contact you in relation to other services or events offered by us. Please notify us of any change to your contact details. You have the right to correct any data relating to you.

You should contact Challinors (Data Protection)in writing at Guardian House, Cronehills Linkway, West Bromwich, West Midlands, B70 8SW.

Changes to this privacy policy
Challinors Solicitors has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us:
Online: Challinors Solicitors - Contact Us
By Post: The Webmaster, Challinors Solicitors, Guardian House, Cronehills Linkway, West Bromwich, West Midlands, B70 8SW
By Phone: (0121) 553 3211
By Email: info@challinors.co.uk

This document was last updated on 01 May 2012